Game Changing Technology Upgrade to Occuflex

Nova Medical Centers solidifies the lead in occupational health industry with game changing update to our proprietary electronic medical record system, Occuflex.  Our innovative technology will now allow clients to track real-time progress of employee visits and also have access to medical records, results, and progress all from one centralized dashboard. Before the launch of Occuflex update, online reporting was limited. Electronic medical records make communicating with physicians and medical staff faster and more convenient. The system update was designed to improve operation in 3 areas:

Online Reporting – Through Occuflex, clients now have full access to comprehensive reporting of all services.  Previous versions allowed for limited reporting of patient/employee information.  Fast forward to today… no more chasing information or paperwork.  With the latest tech upgrade, everything is available on the same day of service in one, easy-to-use online portal!

Same Day Results* – Waiting days for results is a thing of the past. Clients are able to see updates in real-time through a secure dashboard with a single consolidated view of their claims instantly after completion. Treatment updates on dashboard are color-coded for easier maneuvering. Faster decisions about employees returning to work can be made with same day results.

Speed of Service – Occuflex now makes it effortless to update the progress of visit from the moment patient arrives until they walk out the door. Departments are able to communicate efficiently and less time is wasted.  Completed DOT cards, physicals, drug test results, ADA compliant physical performance evaluation, and injury reports will all be updated in the system as soon as they are completed.

Occuflex enhances the experience of every participant involved in the visitation of an injured employee. From tracking a visit to receiving results, Occuflex gives clients access to medical records at their discretion. Comprehensive, full reporting of all medical records are available at their fingertips.  For more information and for an informative video, visit n-o-v-a.com/gamechanger.

At Nova Medical Centers, we aim to be the best in the industry and are willing to do what it takes to get there. We pride ourselves in our exceptional services and ability to offer our exclusive medical record system, Occuflex.  Contact Us for more information about Occuflex or any of our other service. Our team of experts and friendly staff are here to assist with all your occupational health needs.

Written by Nayda Sanchez

*Some results may take longer due to the type of service or test needed.  Ask a Nova Medical Centers representative for details.

Protected Health Information and Social Media

Online privacy and security are important issues for healthcare providers, especially on the new social web. Updating our status on Facebook, Twitter, Snapchat, Instagram and other social media sites has become part of our work lives; however we must take into consideration the HIPAA rules. Social media can be an effective and valuable tool if used wisely. It’s not as complicated as you think. In fact it is fairly easy if we take into consideration these guidelines before we use social media as a forum to communicate information:

      • The Health Insurance Portability and Accountability Act (HIPAA) require that a patient’s identity and personal information be protected – it’s the law.
      • The HIPAA rules and the patients’ right to privacy apply on social media.
      • Protected Health Information (PHI) in any form (paper, oral, digital) must be protected at all times. This includes social security number, date of birth, and photo or video images. These are all PHI identifiers.
      • A patients’ name, photo or video image, type of service or any other information that could possibly identify the patient or the services they received should not be posted on social media.
      • Employees should use their social media accounts for personal use only.
      • All patients must sign a consent form to acknowledge release of their information (for company use only). PHI should not be released without the patient authorization.

In many cases, employees have good intentions when they post information on social media; however inadvertently releasing PHI is a HIPAA violation.

Remember:

  1. PHI is confidential and should not be discussed, posted or shared in any format, including social media, outside of company premises.
  2. Privacy is a patient’s expectation and right.
  3. It is our duty to safeguard patient information at all times and treat patients with dignity and respect.
  4. Never share patients’confidential information on Social Media.
  5. Additionally, please take some time to review our company policies that address these concerns:
    HR-1300 – Social Media Policy
    HR-1260 – Employee Information Confidentiality Policy
    HR-1120 – Bring Your Own Device (BYOD) Policy

Download .pdf for future reference.

Nova Medical Centers

Nova Spotlight: Meet Biff Rutherford, Market Float PTA in Georgia

Nova Medical Centers is pleased to announce Biff Rutherford, PTA in his new role as Market Float Physical Therapist Assistant in Georgia. He has been with the company for one year and we look forward to seeing him in his new role throughout our Georgia locations. Join us in congratulating him!

Meet Biff Rutherford PTA

Why did you decide to go into the healthcare industry?

I have always enjoyed exercising and enjoy being able to help others through exercise.

What do you like best about working at Nova?

Great co-workers!

Fun fact about you:

I love watching and playing sports. (That’s no surprise Biff!)

The best advice you were ever given:

My former high school baseball coach told me, “The key to any relationship, personal or business, is communication.”

What you are looking forward to the most with this promotion:

Traveling to all of our clinics in Georgia and meeting new co-workers and patients.

Nova Anniversaries in May

We are so proud of our staff here at Nova Medical Centers. In the month of May, we want to recognize all of those who are celebrating another year with us!

 

Nova Employee HireDate Years with Nova
NABORS, DANICA 05/17/2004 12
HASSENTEUFEL, RACHEL M 05/07/2007 9
MONROY, MARIELA 05/27/2008 8
HORODA, MICHAEL J 05/26/2009 7
PARKER, RYAN 05/09/2011 5
ALONZO, ADAM 05/07/2012 4
ANTWI-BOASIAKO, RICHARD 05/14/2012 4
MARTINEZ, LIZETTE 05/15/2012 4
WOOD, BRYAN 05/29/2012 4
JAVELLANA, MICHAEL 05/06/2013 3
WILSON, THOMAS 05/06/2013 3
DE LEON, ENRIQUE 05/13/2013 3
SHRUM, ASHLEY M 05/13/2013 3
DESMITH, NOAH 05/20/2013 3
MORALES, JOEL 05/20/2013 3
ESPITIA, PETER V 05/05/2014 2
RAMIREZ, AMY 05/05/2014 2
URESTI, AMANDO A 05/05/2014 2
VASQUEZ, BENJAMIN 05/06/2014 2
AKOMOLEDE, MONICA 05/12/2014 2
JOHNSON, TRACIE M 05/12/2014 2
PHILLIPS, JUSTICE D 5/12/2014 2
LUNA, MARGARITA 05/13/2014 2
ORTEGA, BIANNEY 05/14/2014 2
DONAHUE, TRACEY 05/19/2014 2
DUFFY, BRIAN 05/19/2014 2
SAVAGE  JR, CURTIS LEE 05/19/2014 2
WILLIAMS, BRITTANY J 05/19/2014 2
ALVARENGA, AHIKZA L 05/27/2014 2
DELUNA MUNOZ, MICHELLE R 05/27/2014 2
ROSENKRANTZ, MILTON P 05/27/2014 2
ELIZARRARAZ, CARMEN 05/04/2015 1
FRANK, CASEY N 05/04/2015 1
HARTSFIELD, JASMINE D 05/04/2015 1
PRATT, SHAWN M 05/04/2015 1
SMITH, ALICIA D 05/04/2015 1
WOODARD, CHERENY 05/06/2015 1
FERNANDEZ, JAISON DAVID 05/11/2015 1
GARZA, NORA G 05/11/2015 1
JONES, DONNA M 05/11/2015 1
PEREZ SALAZAR, AMBER A 05/11/2015 1
PINKERTON, SHAWANA L 05/13/2015 1
MATHEWS, SHELLY 05/18/2015 1
TATE, SHARUNDA L 05/19/2015 1
NORTON, SABRINA A 05/26/2015 1

Nova Birthdays in May

Happy birthday to all of our Nova Medical Centers’ employees celebrating another year older! Join us in sending them well wishes.

Nova Employee Birthdate
FERRELL, JACQUELINE 05/01
WILLIAMS, CHARLESTON T 05/01
BADGETT, WILLIAM 05/02
GARCIA, MICHAEL F 05/02
HOLMES, LAWRENCE 05/02
PIETERSZ, RICHARD 05/02
RUEDA, RAUL 05/02
DUNCAN, DEREK 05/03
JARRETT, LINDA 05/03
SMITH, ALICIA D 05/03
NOEL, CHRISTOPHER L 05/05
BLACKBURN, MARK 05/06
WOOD, BRYAN 05/06
BROOKS, DAVID 05/08
DELEON, ARIANA 05/09
HAGER, KRISTEN M 05/09
HALL, AMANDA 05/09
MARTIN, EMILY R 05/09
ROHDE, BERND 05/09
WERLINGER, SUSANNE 05/09
KIRSCH, JONATHAN M 05/10
MASTERS, CHRISTINA 05/10
DAVIS, MEGHANN L 05/11
GEIB, GLENN 05/14
AKPA, DANIEL 05/15
ALFORD, CHAD L 05/16
CRUZ, THOMAS JULIAN 05/16
HASSENTEUFEL, RACHEL M 05/16
ASUMBRADO, ADRIENNE S 05/17
RUBIO JR, JOE 05/18
GARCIA, ANDREA 05/19
HERNANDEZ, DONNA 05/19
GILROY, PATRICIA A 05/20
MAIS, ISAAC 05/21
MOORE, QUILLINE M 05/21
DOMINGUEZ, VANESSA 05/22
WYATT, INEZ G 05/22
DODD, TANYA M 05/23
GARCIA, VANITY M 05/25
RICH, BRANDI L 05/25
HINES, KRYSTOL 05/26
RAMIREZ, MARISSA 05/26
SALDIVAR, DELIA 05/27
ACHENBACH, WILLIAM 05/28
SHAMS, NAZANIN 05/28
YORK, WILLIAM 05/28
DOAK, TONDA 05/29
ESCOBEDO, CRYSTAL ANN 05/29
JONES, KRYSTAL 05/29
PERRY, TRISHA L 05/29
LOCKE, JOSHUA D 05/30
RAMIREZ, SANDRA 05/30
DAVIS, CHARIS 05/31
LOERA, DIEGO 05/31
MATHEWS, SHELLY 05/31

 

Audit Preparation: No Need for Panic!

Building an auditing and monitoring process does not mean we need to start from scratch; however standardizing the process can be a challenging task.
Because of our unique place in healthcare and the services we provide, we usually have both internal and external audits. What’s the difference?

An internal audit is conducted by an internal department (e.g. Facility audits) and the results and resolutions are reported internally. Similarly, an external audit is conducted by an external entity. These entities could be a private audit firm or state, federal or other reporting agency and the results and resolutions are reported both internally and externally.

Our internal audit is our first line of defense when it comes to identifying system problems and operational gaps. When we identify potential non-compliance it is important that we address those gaps immediately where possible or develop a corrective action plan to outline how we plan to fix and resolve any non-compliance.

Consider the following:

  • Let your risk areas drive auditing and monitoring
  • Use existing results from both internal ande external audits
  • Keep business unit stakeholders heavily involved in the process
  • Reinforce corporate compliance program objectives
  • Don’t be overcome by the documentation process

Pre-Audit – Ensure that the appropriate subject matter expert (SME) is involved in the planning, implementation and resolution phases of the audit. Have regular meetings to discuss any challenges as they pertain to gathering audit materials. Always do quality controls check on the data that will be audited prior to starting the audit.

During the Audit – Manage scope creep, always try to provide only the materials that are needed for the audit. Answer questions that are specific to the audit and always make sure SMEs are available to auditors during the audit.

Post-Audit – Review and report findings. Draft an action plan to address non-compliance. Confirm an implementation and re-evaluation timeline. Review lessons learned to improve future audit process.

Download .pdf for future reference.

BPMS150

Nova’s Senior VP of Physical Therapy rides in BPMS150

For the second consecutive year, the BPMS150 charity bike ride from Houston to Austin was cut short to one day due to bad weather, but that didn’t damper spirits!

Nova Medical Centers Senior Vice President of Physical Therapy, Dr. Trisha Perry PT, DPT, CWcHP, was one of the 11,000 bike riders who rode from Houston to La Grange to support the MS Society during this year’s BPM150. She tells us there were several people along the course who have been impacted by MS cheering them along the way.

Nova Medical Centers Senior Vice President of Physical Therapy Services, Dr. Trisha Perry, PT, DPT, CWcHP

Nova Medical Centers Senior Vice President of Physical Therapy Services, Dr. Trisha Perry, PT, DPT, CWcHP

After finishing the race Trish posted this on her LinkedIn page:

I want to thank everyone who supported and contributed to the #MS150 it was an amazing experience and hopefully some day we can be riding in celebration of a cure. Thank you to those bravely fighting MS and coming out and cheering us on, it was inspirational and an honor to be riding for you.

The video below shows most of the training rides their team did for this event and different shots of the beautiful scenery they saw along the way. Then the video transitions in to the actual rolling start at Waller for the RIDE. Trisha says, “This was such a memorable experience; I would encourage any of you thinking about doing it to just do it.

Nova Medical Centers

Meet Libby Winegardner, Vice President of Clinic Operations

We take great pleasure in announcing the promotion of Libby Winegardner to Vice President of Clinic Operations. Libby began her career with Nova Medical Centers as the Medical Center Manager in Beaumont, Texas in November of 2011. Since then, she has climbed the career ladder and held several position of increasing responsibility and authority.

During her tenure as the leader of the Clinic Operations team, Libby has made many contributions enhancing the operational efficiency and productivity of her team. Libby embodies and models her performance and leadership in conjunction with Nova’s principles of “servant leadership” and “passion for service.”

Learn more about her below and join us in congratulating her with full and enthusiastic support for much success in her future endeavors.

LibbySpotlight

What do you like the most about working for Nova?

I love being able to develop employees and promote within the company.

Gives us a fun fact about you:

This sounds crazy, but I love building sand art on the beach.

LibbySandArt LibbySandArt2 LibbySandArt3 LibbySandArt4

I am also a Harry Potter fanatic! Last year, we had a Harry Potter themed Christmas tree and have visited The Wizarding World of Harry Potter at Universal Studios twice.

LibbyHarryPotter

What’s your favorite Harry Potter quote?

There are so many, but this is one of my favorites. “We must all face the choice between what is right and what is easy.” – Albus Dumbledore

The best advice you were ever given:

You’re going to laugh, but my Dad has always told me, “Don’t take any wooden nickels.” It’s a lighthearted reminder to be cautious in one’s dealings.

What are you looking forward to the most with this promotion?

I look forward to developing more resources and tools within our operations department that will continue to enhance Nova’s culture and passion for service.

Nova anniversaries in the month of April

We appreciate everyone’s hard work here at Nova. Join us in congratulating all those celebrating another year with Nova Medical Centers. Good job!

Nova Employee HireDate Years with Nova
ROHDE, BERND 04/11/1995 21
BRAY, CARISSA L 04/06/2004 12
GARCIA, GRISELDA 04/08/2008 8
ACHENBACH, WILLIAM 04/18/2011 5
REZA, PAUL 04/18/2011 5
NOVOSAD, BRYAN J 04/25/2011 5
PIPKINS, ROSEMARY 04/25/2011 5
MAIS, ISAAC 04/09/2012 4
BADGETT, WILLIAM 04/16/2012 4
NOEL, CHRISTOPHER L 04/30/2012 4
RODRIGUEZ, JOSE ENRIQUE 04/01/2013 3
SLOAN, SHANNON K 04/01/2013 3
CASTRO, EDWARD ALBERTO 04/08/2013 3
LUCIO, CLAUDIA 04/08/2013 3
RIZZO, LAURA A 04/09/2013 3
TERRONES, FERNANDO 04/15/2013 3
MEDLOCK, MONICA 04/16/2013 3
BROWN, JOANA 04/22/2013 3
URDIALES, YESENIA 04/22/2013 3
COREAS, LETICIA 04/29/2013 3
NEER, MARK 04/29/2013 3
ANGEL, JESSICA 04/30/2013 3
SANCHEZ  III, ALEJANDRO 04/01/2014 2
HUANG, SUNG CHAN 04/07/2014 2
SEE, JENNIFER 04/07/2014 2
TETREAULT, NICOLE 04/07/2014 2
FOSTER, ELISABETH 04/14/2014 2
JONES, CRISTAL C 04/14/2014 2
TIEDT, SEAN 04/21/2014 2
GAULT, DUSTIN C 04/01/2015 1
DOUGHERTY  IV, JOHN J 04/06/2015 1
GILROY, PATRICIA A 04/06/2015 1
PARRISH, MARCINI L 04/06/2015 1
RANDLE, LATIFFIA R 04/06/2015 1
SALAS, JOANNA 04/06/2015 1
BETANCOURT, MIKE E 04/13/2015 1
DUGDALE, SHEREE 04/13/2015 1
RUTHERFORD, BIFF T 04/13/2015 1
SMITH, SHELLEY M 04/13/2015 1
MABINS-HUNTER, QIUANA 04/15/2015 1
MARTINEZ GALVAN, SARAI 04/20/2015 1
GARCIA, VANITY M 04/27/2015 1
LOPEZ  III, PEDRO 04/27/2015 1
HAARL, MELISSA 04/29/2015 1