We all know the last thing we want is an incident but when we do have one it is comforting to know our employees will be treated with a medical staff that is dedicated to occupational workplace medicine. I can attest that Nova is by far the only decision an employer should make when it comes to occupational medicine as well as their interaction with your workman’s compensation carrier.
Having a clinic that specializes in occupational care has been a blessing to us as a company. As the employer, with questions regarding billing or care, I have always received responses in a reasonable time frame, and follow up calls from the company’s leadership to ensure we were taken care of.
Just a short note to thank you, and the Nova radiology and support staff for the compassionate, professional, medical and support services I received at your collective hands. Despite the fact that your office is an inordinately busy one, I was nevertheless treated patiently, courteously, and most of all, as a person, not a number. I feel fortunate to have medical professionals, like all of you at Nova, attending to my injury and the injuries of my UT colleagues.