At Nova Medical Centers, we understand outcomes matter. Outcomes have different meanings to the various stakeholders we serve. We strive to produce for each patient we treat, each employer we support and each payor that we bill, evidence-based medicine that focuses on maximizing functional improvement of the injured employee so that they may return to work sooner, safer and stronger.
What is Net Promoter Score?
Net Promoter Score®, or NPS®, measures customer experience and predicts business growth. This proven metric transformed the business world and now provides the core measurement for customer experience management programs around the world.