Nova Outcomes
We understand outcomes matter
Outcomes have different meanings to the various stakeholders we serve. We strive to produce for each patient we treat, each employer we support, and each payor that we bill, evidence-based medicine that focuses on maximizing functional improvement of the injured employee so that they may return to work sooner, safer and stronger.
Patient Experience
92%
Employer Experience
Utilization*
*TX Dept. of Insurance
Return To Work
Duration
18 Day Claim Closure Average
Functional Improvement
91.5%
What is Net Promoter Score?
Net Promoter Score®, or NPS®, measures customer experience and predicts business growth. This proven metric transformed the business world and now provides the core measurement for customer experience management programs around the world.