Privacy policy
What this website collects, what it does not, and how to reach us with questions.
Who this covers
This policy covers the website n-o-v-a.com, operated by Nova Medical Centers, Inc.. It does not cover your medical care. Clinical records are handled under the privacy notice you receive at a visit. If you arrived here from a mobile app or another service, that service has its own privacy notice for what it collects.
What we collect
Information you send us. The contact form on this site opens your own email program with your message filled in. We receive only what you choose to send. If you call or email us, we receive the details you give us.
Technical information. Like any website, our hosting provider, Cloudflare, processes your IP address and basic request details (such as the page you asked for and your browser type) to deliver pages and protect the site from abuse.
Cookies and tracking. This site does not set its own cookies and does not run advertising or analytics trackers. Our hosting provider may use technical cookies for security.
Third-party services
Pages load fonts from Google Fonts, so your browser contacts Google to fetch them. Some pages link to outside sites such as OSHA, the CDC, PubMed and state licensing boards. Those sites have their own privacy practices.
Health information
Please do not send sensitive health information through the website, the contact form or ordinary email. These channels are not a secure patient portal, and a message sent through them does not become part of your medical record. To discuss your care, call us at 713-880-4400 or 1-866-480-1310.
How we use information
We use what you send us to answer your question, schedule a visit or follow up on a request. We do not sell personal information from this website.
Children
This website is not directed to children under 13, and we do not knowingly collect information from them through it.
Your choices
You can ask us to correct or delete information you sent us by contacting us at the address or phone number below. You can also block cookies in your browser settings, and the site will still work.
Changes to this policy
If we change how this website handles information, we will update this page and its date.
Contact us
Nova Medical Centers, Corporate Offices
6213 Skyline Dr., Houston, TX 77057
Phone 713-880-4400. Toll free 1-866-480-1310.
See our about page for who operates this site, or contact us.